We are now pleased to offer a Collection & Return service from our premises in Hampstead, London NW3. This is subject to a minimum order of £50 (not including extras such as party bags, balloons or popcorn).
This option is not only flexible (collections midweek daytime or evenings are preferred) but can also save on our usual delivery charges where applicable.
Additionally, if we do not cover your postcode area for delivery then this is also a good option. Please see our "Out of Area" page for alternative options which we may be able to offer you if you are unable to use this service.
Obviously it will depend on the equipment you wish to hire as to what size vehicle you will need to have but this can be discussed at the initial enquiry.
All of our items can be hired out on this collection & return service with the exception of any inflatables (due to safety reasons). Also, any soft play packages must be used indoors as the mats supplied will be the EVA foam jigsaw mats (saving on space).
We will also ensure that with our soft play equipment we provide our first class service in ensuring that it is cleaned as usual with our antibacterial cleaner before any collection from our premises.
Any relevant instructions for set up will be given/demonstrated on collection.
Please note that no refunds can be offered if, after the collection date, the party is cancelled for any reason.
We have a minimum hire rate of £50 which does not include delivery fees, balloon, party bag, pass the parcel or popcorn orders.
Please note that prices quoted are for up to 5 hours’ equipment hire until no later than 7:00 p.m. in the summer months or 6:00 p.m. in the winter months (October to March inclusive). If longer hours are necessary, reasonable hourly charges can be added. Free delivery applies to the following postcodes: Camden borders of NW1, NW3, NW5 and N19. All other areas will incur a delivery charge. Please contact us and enquire for more details.
Depending on which equipment is hired, we will normally require up to 1 hour for setting up and will give you an approximate time of arrival. Although we always endeavour to arrive promptly, on VERY rare occasions, due to circumstances beyond our control, we cannot 100% guarantee that we will always arrive at the exact time requested.
**Please inform us if access to the main area of the function is not easily accessible (i.e. are there any stairs at all? Is there a lift available? If the function is not on the ground floor, is there a long corridor or pathway, for example, longer than approximately 10 metres? Or do we have to carry equipment through a house to a rear garden? Some of these situations may require an additional charge and also extra delivery time, so please confirm this at the time of booking in order for us to be properly prepared. If this is not confirmed, the driver is permitted to use his discretion if he feels an extra charge is payable on the day.
Lastly, any areas in which equipment is to be set up MUST be cleared beforehand. Thank you for your co-operation!